How to Order Rx
Licensed U.S. Pharmacy | Licensed Pharmacy

How to Order Rx



To Place Your Order

To Place Your Order


Order online or over the phone: 1 (800) 738 7209


If buying a prescription product, we must verify your prescription. PRESCRIPTION PROCESSING: please allow up to 3 business days for new prescription verification and processing. If you have a prescription on file, your order may ship out the next business day. We make this process easy by giving you 3 options!

How to Verify Your Script


We Contact Your Vet

We Contact Your Vet


Your vet may take one or more days to respond. You may choose to contact the vet to expedite.

Fax Us

Fax Us


Have your Vet call, or fax us:
Phone: 1 800 738 7209
Fax: 1 888 419 0772

Mail Original Script

Mail Original Script


Mail your pet's original script to:
EntirelyPets Pharmacy Attn: RX 34571 Seventh St Union City, CA 94587

Refills On File

Refills On File


If your order had one or more refills on it, place the order as you normally would. In the Comments field, type: Rx on file. (No need to fill in the hospital information again)

Transfering From Another Pharmacy To Us

Transfering From Another Pharmacy To Us


In the checkout, please provide us with the name, phone number and fax number of that pharmacy so we can contact them to get the refill transfer to us. We do it best!

Frequently Asked Questions


Is EntirelyPets Pharmacy a licensed pharmacy?

Yes, EP Pharmacy is licensed, and is authorized to ship to these states. We are adding new states weekly!

Does my veterinarian need to be licensed in an authorized state?

Yes, your pet's prescription needs to be issued from within one of our approved states (see which states we are now shipping to).

Do you accepts returns?

Due to general health considerations and FDA regulations, we regret that there can be no returns on prescription products.

How do I order refills?

Place your refill order online. During the checkout process check the "Prescription On File" check-box. After that, there is no need to fill in your Veterinary/Pets info. Proceed to checkout. We will check and verify that you have a refill on file and will process your order.

For a Consultation


Call us 1 (800) 738-7209. (Mon. to Fri. 9 AM to 5 PM Pacific)