What our clients are saying about us


Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Entirely Pets made sure I received this medication on time and intact, even after the USPS delayed the delivery and caused damage to the product.

These meds must be refrigerated for them to be effective, Entirely Pets made sure they were

Thanks,
Zoe E.
South Carolina
August 30, 2017

 


Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

An "excellent" rating on everything seems a bit fabricated, but I can justify all of them Their prices are cheaper than anywhere else on the web. I know, because I shopped and compared for days, until I settled on EntirelyPets. Of course, the meds are legitimate name-brands. Also, the shipping and delivery is unbelievably fast and efficient. When I had decided to purchase a larger bottle of arthritis medicine for my Pomeranian (it was cheaper), they actually called me at home to tell me the expiration date was only a month away, and did I think my girl would use it all within that amount of time. I ended up buying the smaller bottle, instead. Still at a great savings.

Another, unfortunate, time, someone had gotten possession of my credit card and made charges with them, unauthorized and unknown to me. When I caught it on my bank statement and contacted EntirelyPets, they were kind, courteous, and very helpful in canceling the charge, and giving me enough information to have my bank refund all my money. It was an ugly situation that turned out just fine, thanks to this "customer care" company. I have to add...their processing of vet approved prescriptions could not be smoother or easier! They are very thorough and careful when dispensing to your loved one, along with their timeliness.

They emailed me on one occasion, when my vet had a concern and was not replying quickly enough. I was able to respond to my vet, taking care of her issue, and upon her approval, the meds were sent out immediately. The actual delay was only about a day or two. Who can complain about that!!! I hope you give EntirelyPetsPharmacy.com a chance. Along with all the information I have given you, their prices just can't be beat!!! You will be happy to become one of their Family. I sure am!!!

Thanks,
Linda H.
August 18,2017

 

This is my first time dealing with your company. I must say I am very pleased. I particulary like how you keep in touch via email with any change in status. Thank you for your excellent service. I look forward to using you again for my pet's needs.

Thanks,
Sue A.
Jun 10, 2016

 

My order was delivered today. It is the correct medicine and quantity. Package arrived in good condition, and gave the first dose to my dog.

My experience with EntirelyPets Pharmacy has been positive so far. I shopped around for this refill because of poor customer service from another site. I have EntirelyPets bookmarked now, and it will be the first place I check for my dog's needs.

Thanks,
Jeff L.
Apr 20, 2015

 

WONDERFUL service --- from the website to the person I spoke with on the phone to the prompt delivery and follow-up THANK YOU!

Julie D.
Apr 13, 2015

 



"Couldn't be happier not only with your product and price but thrilled with your great customer service. You people really went the extra mile for me and my pups by holding my order, at the sale price, until the vet could get us in for a check up. Can't see why I would do business with anyone other than you people. Believe me when I say I am telling every pet parent I know about how great you are. Job so well done, can't thank you enough."

Christine, Jazz-4 year old golden-cocker mix, Rudy, 14 year old cocker & Chance 16 year old cocker beagle mix.
Lamesa, CA
October 13, 2015

 

"I am very impressed by your pharmacy, your products, your excellent and timely service, the wealth of information at your website as well as the courtesy that I have experienced with both the employees that have guided me in establishing an account and today receiving the first refill prescription for my five year old Australian Shepherd, Sasha. Her diagnosis of Episcleritis , an auto immune disease, would likely have resulted in considerable vision loss from constant inflammation and swelling over both her eyes. For the first time in the two years since the condition appeared Sasha is improving as the symptoms are subsiding. It is such a relief for her and her younger brother, Niki, as well as for myself. Having found a great animal opthomalogist and a great animal pharmacy, we all feel better."

Tom M.
Lacey, WA

 

"Terrific communication from this company. I knew when they contacted my vet, when they received the prescription, when they shipped and when it delivered. Thank you, we will be back"

Bradd C.
Seattle, WA

 

"Excellent pricing and customer service."

Elizabeth H.
Enfield, CT

 

"There was some confusion on our ordered, but it was caused at our end. The customer service cleared that up and things were back on track. I expect renewal will be a breeze. Their prices were excellent."

Kent D.
West Valley City, UT

 

"This online veterinary pharmacy provided excellent service and the products I needed at a highly competitive price. They FAXxed requests repeatedly to my veterinarian for confirmation of the prescription (due to failure of the veterinary office to respond), and notified me each time by e-mail of their efforts. When they finally received confirmation from the veterinary office they shipped my order immediately via priority mail. I will certainly do business with this pharmacy in the future."

Daniel M.
Fremont, CA

 



"Entirelypetpharmacy had the best price available and saved us over 70% per pill from our previous source. The order process was extremely easy and delivery was efficient and fast. Very pleased with the entire process."

Clem K.
Hazle Township, PA

 



"Though I was unable to complete my transaction due to a lack of cooperation from my own veterinarian, I must commend entirelypetspharmacy.com on superior customer service. *They kept me informed via email on the progress of my order. *I was easily able to contact an actual person on the phone as complications with my order arose. *The customer service rep was knowledgeable and helpful, and went out of his way to fax me a copy of my vet's decline. *Finally, the same rep personally called me to inform me of another hitch in my order (again, the fault of my prescribing vet) and help me cancel it. I was issued a refund immediately. Further, the price of the medicine I was attempting to buy is about half of what my vet charges, and shipping is free! I will definitely place another order with entirelypetspharmacy.com when the need arises."

Colleen D.
Tonganoxie, KS

 

"My experience with Entirely Pets was excellent. My only concern is the delivery time. I know it may take a day or two to get info from your vet but I had notified my vet as soon as I placed the order and my vet is usually great at immediate responses. Don't know for sure in this case but I'm spoiled by Amazon, especially when it's an in-state order. Excellent customer service in that the pharmacist was very patient with me in answering a question when I didn't understand a specific issue. Thanks Entirely Pet."

Fern J.
Carson, CA

 

"Great price. Located locally....not out of U.S. Communicated with vet without my involvement. Packaged very nicely. Sent quickly. I am happy and will price them out the next time I need pet supplies."

Karen S.
Pilot Hill, CA


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