To Place Your Order

Order online or over the phone: 1 (800) 738-7209

If buying a prescription product, we must verify your prescription. We make this process easy by giving you 3 options!

How to Verify Your Script

  • We Contact Your Vet

    We will contact your veterinarian and confirm the prescription directly with them.

  • Or
  • Fax / Email

    Have your Vet call, fax or email us:
    Phone: 800-738-7209
    Fax: 888-419-0772

    Download Fax Document
  • Or
  • Mail Original Script

    Mail your pet's original script to:
    EntirelyPets Pharmacy
    34571 Seventh St.
    Union City, CA 94587

Refills On File

If your order had one or more refills on it, place the order as you normally would. In the Comments field, type: Rx on file.
(No need to fill in the hospital information again)

Transfering from another pharmacy to us

In the checkout, please provide us with the name, phone number and fax number of that pharmacy so we can contact them to get the refill transfer to us.

Frequently Asked Questions

Q Is EntirelyPets Pharmacy a licensed pharmacy?

A Yes, EP Pharmacy is licensed, and is authorized to ship to these states. We are adding new states weekly!

Q Does my veterinarian need to be licensed in an authorized state?

A Yes, your pet's prescription needs to be issued from within one of our approved states (see which states we are now shipping to).

Q Do you accepts returns?

A Due to general health considerations and FDA regulations, we regret that there can be no returns on prescription products.

Q How do I order refills?

A Place your refill order online. During the checkout process check the "Prescription On File" check-box. After that, there is no need to fill in your Veterinary/Pets info. Proceed to checkout. We will check and verify that you have a refill on file and will process your order.

For a Consultation

Call us (800) 738-7209. [Mon. to Fri., 9 AM to 5 PM & Sat 9 AM to 11 AM Pacific]
Or email our pharmacist: pharmacist@entirelypetspharmacy.com


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